Penn Mar Healthcare Center
3938 Cogswell Road, El Monte, CA 91732 · 45 beds · For profit - Limited Liability company
The records flag: Medicare's abuse flag is set; 1 citation where a resident was harmed.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Registered nurse coverage drops about 67% at weekends.
Staff turnover: 57%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 71 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Actual harm | 1 |
| Potential for harm | 63 |
| No harm | 7 |
31 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.
Medicare has issued $4,893 in fines here over the past three years.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Eastland Subacute and Rehabilitation Center | 0.3 | 2 | 0.48 | +0% |
| Madera Post Acute Center | 0.6 | 1 | 0.35 | −47% |
| The Gardens of El Monte | 1.3 | 2 | 0.32 | −39% |
| Fidelity Health Care | 1.3 | 3 | 0.55 | −49% |
| Valley View Post Acute | 1.9 | 3 | 0.25 | −24% |
| Sunset Manor Conv Hosp | 2.0 | 3 | 0.40 | −42% |
| Temple City Healthcare | 2.0 | 2 | 0.60 | −36% |
| Santa Fe Lodge | 2.1 | 2 | 0.38 | −46% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
- Turnover here is about 57%. How long has the director of nursing been in post?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?