Where They Care · plain answers about nursing homes

Professional Post Acute Center

81 Professional Center Parkway, San Rafael, CA 94903 · 99 beds · For profit - Limited Liability company

The records flag: 8 citations where a resident was harmed; $148,455 in fines over three years.

Everything here comes from Medicare's own inspection and payroll records. We don't rank facilities or take payment from them.

Medicare overall rating
★★
Below average · 2 of 5
All nursing staff, hours / resident
4.15
RNs, LPNs and aides · state average 4.31
Weekend RN coverage
−28%
vs weekdays
Staff turnover
38%
state average 37%
8 citations where a resident was harmed
Harm was found, without immediate danger to life.
$148,455 in fines over three years
Medicare fines facilities when inspection findings are severe or go uncorrected.
1 finding not yet confirmed as corrected
A correction plan is on file for these, but Medicare has not yet recorded a completed correction date.

These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.

Who's actually on the floor

Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.

Weekdays
0.59 hrs
Weekends
0.43 hrs
CA average
0.62 hrs

Registered nurses only — hours per resident per day. Longer is better.

Registered nurse coverage is about 28% lower at weekends.

Staff turnover: 38%

High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.

What inspectors found

State inspectors visit at least once a year and after complaints. Over the last three years this facility received 79 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.

SeverityCitations
Actual harm
A resident was harmed, without immediate danger to life
8
Potential for harm
No one harmed yet, but conditions could allow it
71
No harm
Rule and paperwork findings
0

35 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. 1 citations are not yet recorded as corrected.

Medicare has issued $148,455 in fines here over the past three years.

Disclosed affiliations

Medicare requires every facility to disclose the people and companies connected to it. Most names below are not owners — they are officers, directors, managers, trustees, and what Medicare calls “additional disclosable parties.” The role beside each name is the one Medicare recorded. This is worth reading because operators tend to run their facilities alike: where the same group stands behind a dozen homes, the record across all twelve tells you more than any single inspection does.

NameRole recorded by MedicareSince
Crescent Facilities Operations LLC
100% ownership interest
Direct owner (5% or more) 12/19/2006
Win Win Enterprises, LLC
35% ownership interest
Indirect owner (5% or more), Additional disclosable party 12/15/2006
Jenmax Enterprises LLC
23% ownership interest
Indirect owner (5% or more), Additional disclosable party 12/15/2006
Jk-Csh Jv LLC
12% ownership interest
Indirect owner (5% or more), Additional disclosable party 11/01/2006
Manhattan Five Partners LLC
7% ownership interest
Indirect owner (5% or more) 11/01/2006
Bering Properties LLC
6% ownership interest
Indirect owner (5% or more) 02/01/2007
Bh Alliance Indirect owner 11/01/2006
The Jacob Wintner Trust Indirect owner 11/01/2006
The Wintner Living Trust Dated 7/08/1992 Indirect owner 02/01/2007
Wintner, Jacob Indirect owner, Operational or managerial control, Additional disclosable party 02/01/2007
Bretsch, Gregory Governing body, Operational or managerial control, Additional disclosable party 02/25/2019
Butenko, Julie Operational or managerial control, Additional disclosable party 07/24/2023
Cambridge Healthcare Services LLC Operational or managerial control, Additional disclosable party 04/01/2014
Capela, Heidi Operational or managerial control, Additional disclosable party 04/03/2023
Copp, Noreen Operational or managerial control 07/14/2025
Foreman, Nicole Governing body, Operational or managerial control, Additional disclosable party 01/08/2024
Hassell, Lance Operational or managerial control, Additional disclosable party 04/25/2022
Lutz, Linda Operational or managerial control, Additional disclosable party 02/01/2012
Salazar, Paulina Operational or managerial control, Additional disclosable party 12/14/2020
Smedra, Ira Operational or managerial control, Additional disclosable party 02/01/2007
81 Professional Center LLC Additional disclosable party 12/15/2006

Of the 21 parties disclosed here, 10 hold an ownership interest; the rest are recorded in a management, officer, financial, or other disclosable capacity. A percentage is shown only where Medicare published one — for most disclosed parties it publishes none.

Other options nearby

Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.

FacilityMilesRating Nurse hrsWeekend
Pine Ridge Care Center
San Rafael
0.0 4 1.31 −35%
Northgate Postacute Care
San Rafael
0.0 2 0.24 −31%
Smith Ranch Skilled Nursing & Rehabilitation Cente
San Rafael
0.8 3 0.34 −23%
Villa Marin
San Rafael
0.8 5 2.19 −48%
Marin Post Acute
San Rafael
1.2 2 0.38 −20%
San Rafael Healthcare & Wellness Center, LP
San Rafael
2.5 2 0.54 −51%
The Tamalpais
Greenbrae
4.5 5 1.80 −64%
South Marin Health & Wellness Center
Greenbrae
4.7 4 0.93 −19%

Weekend column shows the change in registered-nurse coverage at weekends compared with weekdays.

Worth asking on a visit

Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.

  1. Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
  2. 1 finding is not confirmed as corrected yet. Where do those stand?
  3. Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?

Where these numbers come from

All figures are published by the Centers for Medicare & Medicaid Services. Different measures cover different periods — some are considerably older than others, so each is dated separately below rather than under one "last updated" stamp.

Staffing hours
Jan–Mar 2026
Staff turnover
calendar year 2025
Inspections & citations
Jul 2023 – Jun 2026
Fines & penalties
last 3 years
Ownership
as reported to Medicare
Star rating & file release
CMS file dated 1 July 2026

We report what the records say and don't draw conclusions about care quality. If you believe something on this page is wrong — email a correction. It reaches a person, not a form. We check every report, fix what is wrong, and say so on the page; see how we handle corrections. If you work at this facility and our figures disagree with your own records, we want to hear that too.