The Citadel at Saint Joseph Village
659 East Jefferson Street, Freeport, IL 61032 · 124 beds · Non profit - Corporation
The records flag: 7 citations where a resident was harmed; $125,824 in fines over three years.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Registered nurse coverage drops about 36% at weekends.
Staff turnover: 65%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 48 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Actual harm | 7 |
| Potential for harm | 41 |
| No harm | 0 |
26 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.
Medicare has issued $125,824 in fines here over the past three years.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Stephenson Nursing Center | 1.9 | 3 | 0.97 | −34% |
| Pearl Pointe Nursing Rehab & Care | 3.3 | 1 | 0.31 | +8% |
| Manor Court of Freeport | 5.4 | 2 | 0.67 | −10% |
| Serenity Estates of Lena | 12.8 | 3 | 0.61 | −42% |
| Medina Nursing Center | 17.6 | 2 | 0.82 | −20% |
| Allure of Pinecrest | 18.9 | 2 | 0.41 | −11% |
| Neighbors Health Center | 20.6 | 5 | 0.46 | −40% |
| Polo Rehabilitation & Hcc | 20.9 | 3 | — | — |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
- Turnover here is about 65%. How long has the director of nursing been in post?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?