Nexus at Palos
10426 South Roberts, Palos Hills, IL 60465 · 207 beds · For profit - Limited Liability company
The records flag: Medicare's abuse flag is set; 2 citations at the most serious level; $431,708 in fines over three years.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Nurse coverage stays about the same at weekends.
Staff turnover: 55%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 87 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Immediate jeopardy | 2 |
| Actual harm | 19 |
| Potential for harm | 62 |
| No harm | 4 |
68 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. 3 citations are not yet recorded as corrected.
Medicare has issued $431,708 in fines here over the past three years.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Chicago Ridge SNF | 1.1 | 1 | 0.27 | −11% |
| Hickory Vlg Nrsg & Rhb | 1.5 | 3 | 0.46 | −25% |
| Avantara Chicago Ridge | 1.6 | 4 | 0.86 | +17% |
| Harmony Palos | 1.8 | 2 | 0.63 | +28% |
| Avantara Palos Heights | 1.9 | 2 | 0.65 | +26% |
| Aperion Care Oak Lawn | 2.3 | 1 | 0.36 | −1% |
| Aliya of Oak Lawn | 2.4 | 1 | 0.58 | +44% |
| Midway Neurological / Rehab Center | 2.5 | 3 | 0.29 | −5% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Turnover here is about 55%. How long has the director of nursing been in post?
- Medicare's records show a citation at the most serious level. What happened, and what changed afterwards?
- 3 findings are not confirmed as corrected yet. Where do those stand?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?