Where They Care · plain answers about nursing homes

Boulder Park Terrace

14676 West Upright, Charlevoix, MI 49720 · 72 beds · Non profit - Corporation

The records flag: Medicare's abuse flag is set; 7 citations where a resident was harmed.

Everything here comes from Medicare's own inspection and payroll records. We don't rank facilities or take payment from them.

Medicare overall rating
Much below average · 1 of 5
All nursing staff, hours / resident
4.47
RNs, LPNs and aides · state average 4.32
Weekend RN coverage
−26%
vs weekdays
Staff turnover
state average 44%
Medicare's abuse flag is set
Medicare marks facilities cited for abuse on its own comparison site. This one is currently marked.
7 citations where a resident was harmed
Harm was found, without immediate danger to life.
Registered nurse staffing above the state average
2.29 hours per resident per day, against a state average of 0.84.

These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.

Who's actually on the floor

Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.

Weekdays
2.29 hrs
Weekends
1.71 hrs
MI average
0.84 hrs

Registered nurses only — hours per resident per day. Longer is better.

Registered nurse coverage is about 26% lower at weekends.

Staff turnover: not reported

High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.

What inspectors found

State inspectors visit at least once a year and after complaints. Over the last three years this facility received 58 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.

SeverityCitations
Actual harm
A resident was harmed, without immediate danger to life
7
Potential for harm
No one harmed yet, but conditions could allow it
50
No harm
Rule and paperwork findings
1

39 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.

Disclosed affiliations

Medicare requires every facility to disclose the people and companies connected to it. Most names below are not owners — they are officers, directors, managers, trustees, and what Medicare calls “additional disclosable parties.” The role beside each name is the one Medicare recorded. This is worth reading because operators tend to run their facilities alike: where the same group stands behind a dozen homes, the record across all twelve tells you more than any single inspection does.

NameRole recorded by MedicareSince
Mclaren Northern Michigan
75% ownership interest
Direct owner (5% or more) 01/01/2013
Munson Healthcare Charlevoix Hospital
25% ownership interest
Direct owner (5% or more) 06/10/1992
Mclaren Health Care Corporation Indirect owner, Additional disclosable party 01/01/2013
Atchison, Garfield Corporate officer, Operational or managerial control, Trustee, Additional disclosable party 11/27/2023
Incarnati, Philip Corporate officer, Trustee 09/16/2025
Mcclellan, Elizabeth Corporate director, Operational or managerial control, Trustee, Additional disclosable party 08/01/2025
Prusaitis, Michael Corporate officer, Operational or managerial control, Trustee, Additional disclosable party 03/29/2021
Schroeder, Joanne Corporate officer, Trustee 06/19/2017
Wonski, Cathy Corporate director, Operational or managerial control, Trustee, Additional disclosable party 08/01/2025

Of the 9 parties disclosed here, 3 hold an ownership interest; the rest are recorded in a management, officer, financial, or other disclosable capacity. A percentage is shown only where Medicare published one — for most disclosed parties it publishes none.

Other options nearby

Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.

FacilityMilesRating Nurse hrsWeekend
Grandvue Medical Care Facility
East Jordan
10.9 3 1.10 −39%
The Villa at the Bay
Petoskey
15.2 2 0.66 −45%
Bay Bluffs-Emmet County Medical Care Facility
Harbor Springs
16.9 5 1.96 −49%
Meadow Brook Medical Care Facility
Bellaire
27.2 1
Medilodge of Leelanau
Suttons Bay
30.0 4 1.32 −37%
Medilodge of Gaylord
Gaylord
34.6 4 1.29 −45%
Munson Healthcare Otsego Memorial Hospital Ltcu
Gaylord
35.1 4 2.17 −32%
Orchard Creek Skilled Nursing
Traverse City
39.8 4 1.32 −8%

Weekend column shows the change in registered-nurse coverage at weekends compared with weekdays.

Worth asking on a visit

Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.

  1. Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
  2. Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?

Where these numbers come from

All figures are published by the Centers for Medicare & Medicaid Services. Different measures cover different periods — some are considerably older than others, so each is dated separately below rather than under one "last updated" stamp.

Staffing hours
Jan–Mar 2026
Staff turnover
calendar year 2025
Inspections & citations
Jul 2023 – Jun 2026
Fines & penalties
last 3 years
Ownership
as reported to Medicare
Star rating & file release
CMS file dated 1 July 2026

We report what the records say and don't draw conclusions about care quality. If you believe something on this page is wrong — email a correction. It reaches a person, not a form. We check every report, fix what is wrong, and say so on the page; see how we handle corrections. If you work at this facility and our figures disagree with your own records, we want to hear that too.