Hope Springs at Minnetonka
16913 Highway 7, Minnetonka, MN 55345 · 21 beds · For profit - Individual
Worth a closer look: 5 findings not yet confirmed as corrected.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Weekend staffing is not reported here.
Staff turnover: 12%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 37 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Potential for harm | 36 |
| No harm | 1 |
0 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. 5 citations are not yet recorded as corrected.
Medicare has issued $9,496 in fines here over the past three years.
What happened to residents
Everything above this point describes how the facility is run — who is on shift, what inspectors found. These are outcomes: what Medicare recorded happening to the people actually living there, averaged over a year and set against the state.
| Over a year, the share of long-stay residents who… | Here | Minnesota |
|---|---|---|
| Falls causing major injury | 3.7% | 4.0% |
| Pressure ulcers (bedsores) | 0.0% | 5.2% |
| Given antipsychotic medication | 47.6% | 17.1% |
| Physically restrained | 0.0% | 0.1% |
| Urinary tract infections | 2.5% | 2.6% |
| Lost the ability to walk unaided | 10.6% | 20.5% |
Lower is better on every line. Covers 2025Q2-2026Q1.
Medicare adjusts these figures for how unwell residents were on arrival, so a home that takes on frailer people is not marked down for it. That adjustment is imperfect where a facility's residents are unusual, which is why the state figure sits beside each number instead of a rank or a score.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| The Estates at Excelsior LLC | 3.2 | 1 | 1.67 | −41% |
| Folkestone | 3.7 | 5 | 1.39 | −32% |
| Chapel View Health Care Center | 4.5 | 4 | 1.42 | −29% |
| Hopkins Restorative Care Center | 4.6 | 1 | — | — |
| Sholom Home West | 5.3 | 5 | 1.53 | −32% |
| Flagstone | 5.4 | 4 | 1.49 | −37% |
| The Estates at St Louis Park LLC | 5.9 | 3 | 1.36 | −32% |
| The Villas at the Cedars | 6.2 | 1 | 0.87 | −44% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- 5 findings are not confirmed as corrected yet. Where do those stand?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?