Hayes Residence
1620 Randolph Avenue, Saint Paul, MN 55105 · 40 beds · For profit - Corporation
The records flag: 2 citations at the most serious level.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Registered nurse coverage drops about 43% at weekends.
Staff turnover: 58%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 17 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Immediate jeopardy | 2 |
| Potential for harm | 15 |
| No harm | 0 |
2 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Carondelet Village Care Center | 0.5 | 5 | 1.18 | −53% |
| Highland Chateau Health and Rehabilitation Center | 1.6 | — | 1.67 | −33% |
| Shirley Chapman Sholom Home East | 1.6 | 4 | 1.59 | −20% |
| Episcopal Church Home of Minnesota | 2.0 | 1 | 1.32 | −46% |
| The Estates at Lynnhurst LLC | 2.1 | 2 | 1.22 | −52% |
| Mn Veterans Home Minneapolis | 2.1 | 3 | 1.79 | −46% |
| Episcopal Church Home the Gardens | 2.1 | 2 | 0.64 | −16% |
| The Emeralds at St Paul LLC | 2.9 | 1 | 1.31 | +8% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
- Turnover here is about 58%. How long has the director of nursing been in post?
- Medicare's records show a citation at the most serious level. What happened, and what changed afterwards?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?