Copperfield Health & Rehabilitation
515 Lake Concord Road NE, Concord, NC 28025 · 120 beds · For profit - Corporation
The records flag: Medicare's abuse flag is set; 6 citations at the most serious level; $158,405 in fines over three years.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Slightly less nurse coverage at weekends — about 9% lower.
Staff turnover: 64%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 21 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Immediate jeopardy | 6 |
| Actual harm | 1 |
| Potential for harm | 13 |
| No harm | 1 |
13 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. 1 citations are not yet recorded as corrected.
Medicare has issued $158,405 in fines here over the past three years.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| The Greens at Cabarrus | 0.7 | 5 | 0.52 | −23% |
| Five Oaks Rehabilitation and Care Center | 1.2 | 2 | 0.28 | −56% |
| Kannapolis Health and Rehabilitation | 1.4 | 2 | 0.50 | −54% |
| Cabarrus Health and Rehabilitation Center | 1.4 | 1 | 0.35 | −53% |
| The Gardens of Taylor Glen Retirement Community | 3.5 | 4 | — | — |
| Big Elm Retirement and Nursing Centers | 5.1 | 4 | 0.58 | −41% |
| Pruitthealth-Town Center | 8.4 | 3 | 0.77 | −35% |
| University Place Nursing and Rehabilitation Center | 12.2 | 1 | 0.49 | −48% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Turnover here is about 64%. How long has the director of nursing been in post?
- Medicare's records show a citation at the most serious level. What happened, and what changed afterwards?
- 1 finding is not confirmed as corrected yet. Where do those stand?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?