Stratford Manor Health & Rehab
204 Old Highway 74 East, Monroe, NC 28112 · 60 beds · For profit - Limited Liability company
The records flag: 3 citations where a resident was harmed.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Registered nurse coverage is about 25% lower at weekends.
Staff turnover: 71%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 20 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Actual harm | 3 |
| Potential for harm | 14 |
| No harm | 3 |
3 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. 2 citations are not yet recorded as corrected.
What happened to residents
Everything above this point describes how the facility is run — who is on shift, what inspectors found. These are outcomes: what Medicare recorded happening to the people actually living there, averaged over a year and set against the state.
| Over a year, the share of long-stay residents who… | Here | North Carolina |
|---|---|---|
| Falls causing major injury | 2.6% | 3.5% |
| Pressure ulcers (bedsores) | 6.8% | 5.5% |
| Given antipsychotic medication | 15.8% | 14.0% |
| Physically restrained | 0.0% | 0.0% |
| Urinary tract infections | 0.0% | 2.3% |
| Lost the ability to walk unaided | 2.6% | 18.3% |
Lower is better on every line. Covers 2025Q2-2026Q1.
Medicare adjusts these figures for how unwell residents were on arrival, so a home that takes on frailer people is not marked down for it. That adjustment is imperfect where a facility's residents are unusual, which is why the state figure sits beside each number instead of a rank or a score.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Jesse Helms Nursing Center | 1.6 | 5 | 0.41 | −16% |
| Monroe Rehabilitation Center | 2.0 | 2 | 0.57 | −7% |
| Pruitthealth-Union Pointe | 4.6 | 1 | 0.78 | −30% |
| Autumn Care of Marshville | 7.0 | 1 | 0.30 | −58% |
| Lake Park Nursing and Rehabilitation Center | 10.6 | 4 | 1.02 | −42% |
| White Oak of Waxhaw | 14.0 | 5 | 0.48 | −62% |
| Royal Park Rehabilitation & Health Center | 14.8 | 2 | 0.36 | −40% |
| Willowbrooke Court Sc Ctr at Matthews Glen | 14.8 | 5 | 1.05 | −30% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
- Turnover here is about 71%. How long has the director of nursing been in post?
- 2 findings are not confirmed as corrected yet. Where do those stand?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?