The Pines at Medford
185 Tuckerton Road, Medford, NJ 08055 · 180 beds · For profit - Corporation
The records flag: Medicare's abuse flag is set; 4 citations at the most serious level; A Special Focus candidate.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Registered nurse coverage is about 26% lower at weekends.
Staff turnover: 48%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 44 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Immediate jeopardy | 4 |
| Actual harm | 2 |
| Potential for harm | 38 |
| No harm | 0 |
11 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.
Medicare has issued $165,409 in fines here over the past three years.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Medford Leas | 0.9 | 5 | 6.01 | −52% |
| Wiley Mission | 5.9 | 4 | 1.43 | −48% |
| Complete Care at Voorhees, LLC | 6.5 | 2 | 0.34 | −26% |
| Complete Care at Kresson View, LLC | 7.1 | 4 | 0.35 | −21% |
| Careone at Evesham | 7.6 | 4 | 0.87 | −30% |
| The Fountains of Atco | 7.7 | 1 | 0.43 | −36% |
| The Subacute at Autumn Lake Healthcare | 7.9 | 2 | 0.25 | −12% |
| Echelon Care & Rehab | 8.3 | 4 | 0.28 | −39% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
- Turnover here is about 48%. How long has the director of nursing been in post?
- Medicare's records show a citation at the most serious level. What happened, and what changed afterwards?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?