Where They Care · plain answers about nursing homes

Alice Hyde Medical Center

45 Sixth Street, Malone, NY 12953 · 135 beds · Non profit - Other

The records flag: Medicare's abuse flag is set; 1 citation where a resident was harmed.

Everything here comes from Medicare's own inspection and payroll records. We don't rank facilities or take payment from them.

Medicare overall rating
★★
Below average · 2 of 5
All nursing staff, hours / resident
4.28
RNs, LPNs and aides · state average 3.58
Weekend RN coverage
−41%
vs weekdays
Staff turnover
57%
state average 40%
Medicare's abuse flag is set
Medicare marks facilities cited for abuse on its own comparison site. This one is currently marked.
1 citation where a resident was harmed
Harm was found, without immediate danger to life.
Staff turnover of 57% is well above the state average
The average across this state is 40%. High turnover makes continuity of care harder.

These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.

Who's actually on the floor

Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.

Weekdays
0.76 hrs
Weekends
0.45 hrs
NY average
0.68 hrs

Registered nurses only — hours per resident per day. Longer is better.

Registered nurse coverage drops about 41% at weekends.

Staff turnover: 57%

High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.

What inspectors found

State inspectors visit at least once a year and after complaints. Over the last three years this facility received 19 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.

SeverityCitations
Actual harm
A resident was harmed, without immediate danger to life
1
Potential for harm
No one harmed yet, but conditions could allow it
18
No harm
Rule and paperwork findings
0

8 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.

Disclosed affiliations

Medicare requires every facility to disclose the people and companies connected to it. Most names below are not owners — they are officers, directors, managers, trustees, and what Medicare calls “additional disclosable parties.” The role beside each name is the one Medicare recorded. This is worth reading because operators tend to run their facilities alike: where the same group stands behind a dozen homes, the record across all twelve tells you more than any single inspection does.

NameRole recorded by MedicareSince
The University of Vermont Health Network INC.
100% ownership interest
Direct owner (5% or more), Trustee, Additional disclosable party 10/07/2015
Biondolillo, Susan Operational or managerial control, Additional disclosable party 01/14/2019
Busman, Hannah Corporate director, Trustee 12/18/2024
Cotel, Sivan Corporate director, Trustee 01/01/2019
Duley, Victoria Corporate director, Trustee 01/01/2020
Dwyer, John Corporate director, Trustee 01/01/2020
Eisinger, Dominic Corporate director, Trustee 01/01/2021
Ellis, Jason Corporate director, Trustee 12/16/2020
Fitzpatrick, Thomas Corporate director, Trustee 09/26/2019
Golonka, Tom Corporate director, Trustee 01/01/2020
Guile, Alison Operational or managerial control, Additional disclosable party 06/16/2021
Haraden, Carol Corporate director, Trustee 01/01/2022
Hart, Kevin Corporate director, Trustee 02/24/2016
Herrington, Robert Corporate director, Trustee 12/18/2024
Hood, Virginia Corporate director, Trustee 10/07/2015
Kissane, Donna Corporate director, Trustee 12/18/2019
Lebeau, Michelle Corporate officer, Operational or managerial control 04/02/2018
Leonard, Debra Corporate director, Trustee 01/01/2017
Main, Robert Corporate director, Trustee 04/20/2016
Mccullough, Deena Corporate director, Trustee 01/01/2018
Medved, Marina Corporate director, Trustee 12/13/2023
Monette, Nathan Corporate director, Trustee 12/18/2024
Montour, Barbara Corporate director, Trustee 05/19/2021
Page, Richard Corporate director, Trustee 10/01/2018
Richards, Craig Corporate director, Trustee 03/24/2022
Rugge, John Corporate director, Trustee 01/01/2019
Stackpole, Kerin Corporate director, Trustee 01/01/2016
Stickney, Mary Corporate director, Trustee 01/01/2015
Vicencio, Elizabeth Corporate director, Trustee 01/01/2022
Walker, Kara Corporate director, Trustee 01/01/2021
Kollar, Matej Corporate officer 01/01/2024
Leffler, Stephen Corporate officer 01/01/2026
Stone, Colleen Corporate officer 01/01/2024
Vincent, Richard Corporate officer 06/02/2014
Vogelzang, Susan Corporate officer 01/01/2024
Bond, Kristin Additional disclosable party 05/15/2023
Dabiew, Sherri Additional disclosable party 02/27/2015
Quick, Ariel Additional disclosable party 04/14/2024

Of the 38 parties disclosed here, 1 holds an ownership interest; the rest are recorded in a management, officer, financial, or other disclosable capacity. A percentage is shown only where Medicare published one — for most disclosed parties it publishes none.

Other options nearby

Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.

FacilityMilesRating Nurse hrsWeekend
North Country Nursing & Rehabilitation Center
Massena
29.5 2 0.85 −14%
Massena Rehabilitation & Nursing Center
Massena
30.6 1 0.76 −46%
Meadowbrook Healthcare
Plattsburgh
40.3 2 0.66 −27%
Champlain Valley Physicians Hosp Med Ctr S N F
Plattsburgh
40.6 3
Plattsburgh Rehabilitation and Nursing Center
Plattsburgh
41.3 4 0.87 −35%
Clinton County Nursing Home
Plattsburgh
41.5 2 0.42 −65%
Elderwood of Uihlein at Lake Placid
Lake Placid
42.6 2 0.60 −65%
Tupper Lake Center for Nursing and Rehabilitation
Tupper Lake
44.5 5 1.52 −55%

Weekend column shows the change in registered-nurse coverage at weekends compared with weekdays.

Worth asking on a visit

Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.

  1. Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
  2. Turnover here is about 57%. How long has the director of nursing been in post?
  3. Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?

Where these numbers come from

All figures are published by the Centers for Medicare & Medicaid Services. Different measures cover different periods — some are considerably older than others, so each is dated separately below rather than under one "last updated" stamp.

Staffing hours
Jan–Mar 2026
Staff turnover
calendar year 2025
Inspections & citations
Jul 2023 – Jun 2026
Fines & penalties
last 3 years
Ownership
as reported to Medicare
Star rating & file release
CMS file dated 1 July 2026

We report what the records say and don't draw conclusions about care quality. If you believe something on this page is wrong — email a correction. It reaches a person, not a form. We check every report, fix what is wrong, and say so on the page; see how we handle corrections. If you work at this facility and our figures disagree with your own records, we want to hear that too.