Marcella Post Acute
305 Marcella Road, Hampton, VA 23666 · 180 beds · For profit - Corporation
The records flag: 1 citation where a resident was harmed.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Registered nurse coverage drops about 40% at weekends.
Staff turnover: 60%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 53 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Actual harm | 1 |
| Potential for harm | 52 |
| No harm | 0 |
19 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. 14 citations are not yet recorded as corrected.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Hampton Health & Rehab Center, LLC | 0.9 | 3 | 0.56 | −39% |
| Langley Post Acute | 2.0 | 3 | 0.52 | −33% |
| Waterview Health & Rehab Center | 3.1 | 1 | 0.33 | −55% |
| Atlantic View Post Acute | 3.5 | 2 | 0.47 | −21% |
| The Chesapeake | 4.1 | 5 | 1.39 | −61% |
| Newport Post Acute | 4.4 | 4 | 0.74 | −55% |
| Bayside of Poquoson Health and Rehab | 5.5 | 2 | 0.46 | −43% |
| Newport News Nursing & Rehab | 7.1 | 1 | 0.35 | −56% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
- Turnover here is about 60%. How long has the director of nursing been in post?
- 14 findings are not confirmed as corrected yet. Where do those stand?
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?