Where They Care · plain answers about nursing homes

Pickersgill Retirement Community

615 Chestnut Avenue, Towson, MD 21204 · 43 beds · Non profit - Corporation

Worth a closer look: weekend nurse coverage drops 52%.

Everything here comes from Medicare's own inspection and payroll records. We don't rank facilities or take payment from them.

Medicare overall rating
★★★★
Above average · 4 of 5
All nursing staff, hours / resident
6.28
RNs, LPNs and aides · state average 3.84
Weekend RN coverage
−52%
vs weekdays
Staff turnover
state average 40%
Weekend nurse coverage drops 52%
Some weekend drop is normal across the industry; a fall this size is at the steep end. Try to visit on a weekend.
No citations involving resident harm
Findings over the past three years were all at levels where inspectors recorded no actual harm.
Registered nurse staffing above the state average
1.43 hours per resident per day, against a state average of 0.84.

These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.

Who's actually on the floor

Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.

Weekdays
1.43 hrs
Weekends
0.69 hrs
MD average
0.84 hrs

Registered nurses only — hours per resident per day. Longer is better.

Registered nurse coverage drops about 52% at weekends.

Staff turnover: not reported

High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.

What inspectors found

State inspectors visit at least once a year and after complaints. Over the last three years this facility received 20 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.

SeverityCitations
Potential for harm
No one harmed yet, but conditions could allow it
20
No harm
Rule and paperwork findings
0

1 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.

Disclosed affiliations

Medicare requires every facility to disclose the people and companies connected to it. Most names below are not owners — they are officers, directors, managers, trustees, and what Medicare calls “additional disclosable parties.” The role beside each name is the one Medicare recorded. This is worth reading because operators tend to run their facilities alike: where the same group stands behind a dozen homes, the record across all twelve tells you more than any single inspection does.

NameRole recorded by MedicareSince
Eisneberg, Barry Corporate director, Operational or managerial control 09/03/2015
Knight, Nicole Corporate director, Operational or managerial control 05/08/2023
Allen, Maria Corporate director, Additional disclosable party 04/01/2024
Auwaerter, Karen Corporate officer 01/01/2017
Brooke, Ann Corporate officer 01/01/2001
Carroll, Marsha Corporate officer 01/01/2013
Finnegan, Fran Corporate officer 01/01/2013
Flower, Nancy Corporate director 01/01/2002
Forster, Kristen Corporate officer 01/01/2021
Gerberg, Kenneth Corporate director 04/09/2007
Hughes, Winnie Corporate officer 01/01/2019
Karpovich, Jill Corporate director 01/01/2022
Long, Carol Corporate director 01/01/2013
Ortwein, Sandra Corporate officer 01/01/2015
Smith, Emily Corporate director 01/01/1999
Tully, Faye Corporate officer 01/01/2004
Zibell, Jeffrey Additional disclosable party 10/10/2025

Of the 17 parties disclosed here, 0 hold an ownership interest; the rest are recorded in a management, officer, financial, or other disclosable capacity. A percentage is shown only where Medicare published one — for most disclosed parties it publishes none.

Other options nearby

Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.

FacilityMilesRating Nurse hrsWeekend
Chestnut Grn Hlth Ctr Blakehur
Towson
0.3 5 1.42 −28%
Autumn Lake Healthcare at Ruxton
Towson
0.5 2 0.39 −25%
Orchard Hill Rehabilitation and Healthcare Center
Towson
0.6 2 0.53 −39%
Edenwald
Towson
1.3 5 1.58 −39%
Complete Care at Multi Medical Center LLC
Towson
1.5 5 0.75 −8%
Towson Rehabilitation and Healthcare Center
Towson
1.6 4 0.60 −27%
Holly Hill Healthcare Center
Towson
1.8 2 0.95 −41%
Advanced Rehab at Autumn Lake Healthcare
Lutherville
2.4 4 0.48 +2%

Weekend column shows the change in registered-nurse coverage at weekends compared with weekdays.

Worth asking on a visit

Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.

  1. Can I visit on a Sunday rather than a weekday? How many registered nurses are on duty then, and for how many residents?
  2. Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?

Where these numbers come from

All figures are published by the Centers for Medicare & Medicaid Services. Different measures cover different periods — some are considerably older than others, so each is dated separately below rather than under one "last updated" stamp.

Staffing hours
Jan–Mar 2026
Staff turnover
calendar year 2025
Inspections & citations
Jul 2023 – Jun 2026
Fines & penalties
last 3 years
Ownership
as reported to Medicare
Star rating & file release
CMS file dated 1 July 2026

We report what the records say and don't draw conclusions about care quality. If you believe something on this page is wrong — email a correction. It reaches a person, not a form. We check every report, fix what is wrong, and say so on the page; see how we handle corrections. If you work at this facility and our figures disagree with your own records, we want to hear that too.