Vcu Health Children'S Services at Brook Road
2924 Brook Rd, Richmond, VA 23220 · 47 beds · Non profit - Corporation
Nothing in the records stands out as a warning sign. The detail below is still worth reading before you decide.
These are drawn straight from Medicare's records. We report what the record says — we don't rate facilities or judge the care given in them.
Who's actually on the floor
Staffing is the thing most closely tied to day-to-day quality of care, and it's the number families most often never see. This is registered nurses only — a smaller figure than the all-staff total above, because it counts the most highly qualified staff on their own — per resident, per day, comparing an average weekday against an average weekend.
Registered nurses only — hours per resident per day. Longer is better.
Nurse coverage is actually about 72% higher at weekends.
Staff turnover: 26%
High turnover matters because continuity does — a nurse who knows your mother notices when something is different about her. Someone on their second shift doesn't have that baseline.
What inspectors found
State inspectors visit at least once a year and after complaints. Over the last three years this facility received 5 citations. Raw counts mislead, though — a paperwork slip and a resident being harmed both count as one. Here they are by how serious inspectors judged them.
| Severity | Citations |
|---|---|
| Potential for harm | 4 |
| No harm | 1 |
0 of these came from someone filing a complaint rather than a routine visit — worth weighing differently, because it means a person picked up the phone. All findings are recorded as corrected.
Disclosed affiliations
Medicare has not published ownership or affiliation information for this facility. That is a gap in the federal record, not a finding about the facility — the great majority of facilities do have entries, so it is a reasonable thing to ask about on a visit.
Other options nearby
Most families are choosing between whatever is close enough to visit often — and visiting often is itself one of the better protections a resident has. These are the closest 8 facilities.
| Facility | Miles | Rating | Nurse hrs | Weekend |
|---|---|---|---|---|
| Rosedale Health & Rehabilitation | 1.5 | 1 | 0.44 | −10% |
| Westminster-Canterbury of Richmond | 1.9 | 5 | 1.48 | −29% |
| The Virginia Home | 2.4 | 3 | 0.36 | −6% |
| Glenburnie Rehab & Nursing Center | 3.3 | 2 | 0.35 | −49% |
| Lakeside Health & Rehabilitation | 3.4 | 2 | 0.40 | −46% |
| Forest Hill Health & Rehabilitation | 3.9 | 1 | 0.43 | +7% |
| Southampton Rehabilitation and Healthcare Center | 5.0 | 2 | 0.32 | −45% |
| Westport Rehabilitation and Nursing Center | 5.3 | 1 | 0.30 | −22% |
Worth asking on a visit
Records only tell you so much. These are the questions this facility's particular numbers suggest you ask — go on a weekend if you possibly can.
- Who will actually be caring for my relative at 3am on a Saturday — an agency nurse or someone on staff?